CardValet
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How do I remove the lost card number?
The old card cannot be removed but you can “unmanage” the old card through the...
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My card was lost, and I received a replacement, does the new card number need to be registered manually through the app?
Yes, your new card number will need to be registered to your profile. The replacement...
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I forgot my CardValet password, how can I retrieve it?
For security reasons, your password cannot be retrieved. In this case, click on the “Forgot...
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I forgot my username; how can I retrieve it?
Click the “Forgot Username” link within the application and your username will be emailed to...
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Can I “Lock/Unlock” my card(s) at any time?
You manage your card controls and can turn the card(s) on/off at the click of...
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Can multiple cards be linked to one registered CardValet account?
Yes. Cardholders can register multiple cards from Raiz. Additional cards can be added within Menu...
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Can I add both my credit and debit cards to the same user profile?
Yes, you can manage both cards under the same profile.
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How much is CardValet?
Free of charge to all Raiz credit and debit cardholders.
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What is the login web address?
There is no web address to login to your CardValet account; it is a stand-alone...
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Where can I download CardValet?
CardValet is available for download through the Apple App Store or on Google Play.
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